Contact Us

Need help? Our support team is ready to assist with questions, account-related issues, technical concerns or general feedback. Contact us by live chat, email or phone and we’ll connect you with the right team for verification, deposits or withdrawals. Expect quick, practical replies that guide you through account checks, bonus terms and payment options. You can also submit documents directly; our agents will review them and follow up with clear next steps. Live chat is usually the fastest option.

Department	Contact
Customer Support	[email protected] - Live chat 24/7, email reply within 24 hours
General Enquiries	[email protected] - Account and billing enquiries
Affiliate Enquiries	[email protected] - Partner sign-ups and campaign support
Phone	+1 416 283 7491 - Mon-Fri, 09:00-18:00 ET
Working hours	Mon-Fri, 09:00-18:00 - Live chat 24/7 for urgent issues

Email assistance

Email is our preferred way to handle detailed requests, account questions, or matters that require explanations or document uploads. When you email us, please use a clear subject line and include current contact details and your account ID so we can respond quickly. Adding attachments and a concise step-by-step description where relevant will help avoid delays and speed up resolution.

Submit your enquiry

Name

<label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" placeholder="you@ riverbelle.ca" required style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;"><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="5" placeholder="How can we help?" required style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 14px;background:#0066cc;color:#fff;border:none;border-radius:6px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Need help? Most support inquiries are handled within one business day. Simple questions are usually resolved quickly via live chat or email, while more complex issues - such as verification checks or payment investigations - can take longer depending on the case. We’ll keep you updated and aim to resolve every request as promptly as possible.

Feedback

Your feedback matters, please share any suggestions, ideas, or issues to help improve our site. We review every message carefully and use player input to refine games, payments, promotions, and mobile features. Send thoughts through the feedback form, live chat, or account support, and you’ll help make the experience smoother for everyone in Canada.